Terms of Service

Last updated: May 2026.

These Terms of Service ("Terms") are a binding agreement between you and Whitescale Labs LLC, a Florida limited liability company doing business as Oakrift ("Oakrift," "we," "our," or "us"). They govern your access to and use of Oakrift's media-intelligence service, websites, applications, and APIs (collectively, the "Service").

By creating an account or otherwise using the Service, you agree to these Terms and to our Acceptable Use Policy, Privacy Policy, and Notice & Takedown page, each incorporated here by reference.

If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms. In that case, "you" refers to both you individually and the organization.

If you do not agree to these Terms, do not use the Service.

1. The Service

Oakrift produces AI-generated intelligence briefs and related analytical outputs about companies, people, and topics, based on publicly available news, social media, and other public sources. The Service is described in more detail at oakrift.com and may evolve over time.

We may add, change, or remove features at our discretion. We will give reasonable notice for material reductions in functionality that affect paying customers' current subscriptions.

2. Accounts

To use the Service, you must register for an account. You agree that:

• The information you provide is accurate and up to date, and you will keep it accurate.
• You are responsible for safeguarding your credentials and for all activity that occurs under your account, whether or not you authorized it.
• You are at least 18 years old.
• You will notify us promptly at security@oakrift.com if you suspect unauthorized access to your account.

We may suspend or terminate accounts that we determine in our reasonable judgment have violated these Terms, our Acceptable Use Policy, or applicable law.

3. The Nature of Briefs

Briefs and other AI-generated outputs are interpretive analysis based on public sources. They are probabilistic. They may contain errors, omissions, mischaracterizations, or out-of-date information. They are not statements of verified fact about any person or company.

You acknowledge and agree that:

• You will not rely on briefs as the sole basis for consequential decisions without independent verification.
• You will not use briefs in the manner restricted by our Acceptable Use Policy (for example, to make employment, credit, insurance, housing, healthcare, or legal decisions about a specific person solely on the basis of a brief).
• When you republish, forward, or distribute a brief outside Oakrift, you will preserve the on-brief disclaimer and attribution, and you will not present briefs as verified statements of fact.
• You are responsible for evaluating whether any brief is appropriate for your intended use, and for any decision you make or action you take based on it.

4. Subscriptions, Fees, and Taxes

If you purchase a paid subscription:

• You authorize us, through our payment processor (Stripe), to charge your payment method the applicable fees in advance, on a recurring basis, until you cancel.
• Subscriptions renew automatically at the then-current rate unless you cancel before the renewal date.
• All fees are stated in U.S. dollars and are non-refundable except as required by law or as expressly stated by us.
• You are responsible for any taxes (other than taxes on our income) associated with your purchase.
• We may change pricing for new subscription terms with reasonable notice. Existing subscriptions continue at their existing rate through the end of the current term.

You may cancel a paid subscription at any time, effective at the end of the then-current billing period. Cancellation does not entitle you to a refund of fees already paid for the current period.

If your account is delinquent — for example, because a charge fails — we may suspend or terminate access to the Service until the delinquency is resolved.

5. Your Content; Your Connected Accounts

Your inputs. You retain all rights in the content you provide to the Service ("Your Content"), including search queries, configurations, notes, and (for The Read) drafts you paste. You grant us a limited, non-exclusive, royalty-free license to host, process, transmit, display, and use Your Content as necessary to provide the Service to you.

Outputs. As between you and Oakrift, you own the briefs, reads, summaries, alerts, and other outputs the Service generates for you ("Outputs"). We retain all rights in the underlying Service, models, software, and infrastructure. You acknowledge that similar or identical Outputs may be generated for other users from independent inputs, and we make no claim that Outputs are unique to you.

Connected accounts. If you connect a third-party account (such as X/Twitter, LinkedIn, Reddit, YouTube, Instagram, or Google) to the Service, you authorize us to access that account on your behalf for the purpose of ingesting content into the Service. You represent that you have the right to grant this access and that your use of the Service does not violate the third party's terms with you.

Feedback. If you provide us with suggestions, feedback, or ideas about the Service, we may use them freely without obligation to you.

6. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is part of these Terms. Among other things, the AUP restricts what you may generate briefs about (for example, prohibiting briefs that target private individuals or minors, or that make criminal allegations about named persons without independent verification), prohibits using briefs to disparage competitors or interfere with their business relationships, and prohibits republication that strips disclaimers.

Violating the AUP is a breach of these Terms.

7. Intellectual Property

Oakrift, including the Service software, models, brand, designs, and content we create, is and will remain the property of Whitescale Labs LLC and its licensors. These Terms do not grant you any right to use our trademarks, logos, or brand names except as expressly permitted in writing.

If you believe content on the Service infringes a copyright you control, please use our DMCA process described on the Notice & Takedown page.

8. Confidentiality

Each party will protect the other's non-public information that is identified as confidential or that reasonably should be understood to be confidential, and will not disclose it to third parties except as needed to perform under these Terms or as required by law. This obligation does not apply to information that is publicly available, was already known to the receiving party, or was independently developed.

For clarity: information about you that we collect to operate the Service is governed by our Privacy Policy, not by this Section 8.

9. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL BRIEFS AND OTHER OUTPUTS, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE OR ANY BRIEF OR OTHER OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, OR UNINTERRUPTED. WE DO NOT WARRANT THAT ANY BRIEF IS A STATEMENT OF VERIFIED FACT ABOUT ANY PERSON OR COMPANY. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF, AND RELIANCE ON, BRIEFS AND OTHER OUTPUTS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE EXCLUSIONS ABOVE MAY NOT APPLY TO YOU. IN THAT CASE, THE EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

10. Limitation of Liability

10.1 No indirect damages. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 Cap on direct damages. TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT AS PROVIDED IN SECTION 10.4 BELOW, OUR TOTAL CUMULATIVE LIABILITY UNDER OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

10.3 Basis of bargain. The limitations in this Section 10 are a fundamental basis of the bargain between you and us, reflect a reasonable allocation of risk in light of the pricing of the Service, and apply even if a stated remedy fails of its essential purpose.

10.4 Carve-outs. The cap in Section 10.2 does not apply to (a) your payment obligations under these Terms; (b) your indemnification obligations under Section 11; (c) your breach of the Acceptable Use Policy; (d) your violation of our intellectual-property rights; or (e) liability that cannot be limited under applicable law.

10.5 Some jurisdictions do not allow the limitation of certain damages, so some of the above limitations may not apply to you. In that case, the limitations apply to the fullest extent permitted by law.

11. Indemnification

You will defend, indemnify, and hold harmless Oakrift, Whitescale Labs LLC, and our officers, directors, employees, contractors, and agents from and against any third-party claims, demands, suits, liabilities, damages, losses, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• (a) your breach of these Terms, the Acceptable Use Policy, or applicable law;
• (b) your use of the Service, including your inputs and the way you use briefs and other Outputs;
• (c) your republication, forwarding, or distribution of any brief or other Output outside Oakrift, including any claim that a republished brief is defamatory, infringing, or otherwise unlawful;
• (d) Your Content, including any claim that Your Content infringes a third party's rights or violates applicable law;
• (e) your connected-account credentials or your use of any third-party service through the Service in violation of that third party's terms; or
• (f) your gross negligence, willful misconduct, or fraud.

Your defense obligation is the duty to actually defend, with counsel reasonably acceptable to us, not merely a duty to reimburse us after the fact. We will give you prompt written notice of any claim and reasonable cooperation. We may participate in the defense with our own counsel at our expense, and you may not settle any claim in a way that imposes liability or obligations on us without our prior written consent.

12. Term and Termination

These Terms remain in effect while you have an account or otherwise use the Service.

You may terminate at any time by deleting your account (see Section 8 of the Privacy Policy for what happens to your data on deletion) or by canceling your subscription as described in Section 4.

We may suspend or terminate your access at any time, with or without notice, if we determine in our reasonable judgment that you have violated these Terms, the Acceptable Use Policy, or applicable law, or that your continued use poses a risk to the Service, to us, or to others. We may also terminate the Service in whole or in part for business reasons with reasonable notice; in that case, we will refund any prepaid, unused fees on a pro-rata basis.

Sections that by their nature should survive termination — including Sections 5 (ownership), 7 (intellectual property), 8 (confidentiality), 9 (warranty disclaimer), 10 (limitation of liability), 11 (indemnification), 14 (dispute resolution), and 15 (general) — will survive.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected in the "Last updated" line at the top, and changes take effect when posted. If a change materially reduces your rights or expands your obligations, we will give you reasonable additional notice (for example, by email or an in-app notice). Continued use of the Service after a change constitutes acceptance of the updated Terms.

14. Dispute Resolution; Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO PARTICIPATE IN CLASS ACTIONS.

14.1 Informal resolution first. Before initiating a formal dispute, you agree to first contact us at legal@oakrift.com with a description of the dispute and the relief you're seeking. We'll try to resolve the dispute informally within thirty (30) days.

14.2 Binding arbitration. If the dispute is not resolved informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service (a "Dispute") will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except as modified here. The arbitration will be conducted by a single arbitrator, in English, in Miami-Dade County, Florida, or (at your election) by telephone or video conference. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Exceptions. The following are not subject to arbitration: (a) claims for injunctive or equitable relief to prevent unauthorized use of, or to enforce intellectual-property rights in, the Service or our confidential information; (b) small-claims-court matters within that court's jurisdiction; and (c) any claim that, by law, cannot be subject to mandatory arbitration.

14.4 Class-action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

14.5 If the class-action waiver is held unenforceable. If a court or arbitrator decides that the class-action waiver in Section 14.4 is unenforceable for any reason, then the rest of Section 14 (including the arbitration agreement) is null and void with respect to that proceeding, and the Dispute will be litigated in the state or federal courts located in Miami-Dade County, Florida — to which you and we consent for that purpose.

14.6 Governing law. These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. To the extent any Dispute is not arbitrable, the state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction.

14.7 Opt-out. You may opt out of the arbitration and class-action waiver provisions in this Section 14 by sending written notice to legal@oakrift.com within thirty (30) days of first creating your account, stating your intent to opt out and including your name and account email. If you opt out, the remainder of these Terms (including the governing-law and exclusive-venue provisions) continues to apply.

15. General

Independent contractors. You and we are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

Assignment. You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, financing, or sale of assets.

Force majeure. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, labor disturbances, internet outages, or third-party service failures.

Notices. We may give you notice through the Service, by email to the address associated with your account, or by other reasonable means. You may give us notice at legal@oakrift.com or by mail at 390 NE 191st St STE 47651, Miami, FL 33179.

Severability. If any provision of these Terms is held invalid or unenforceable, the rest will remain in effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Entire agreement. These Terms, together with the Acceptable Use Policy, the Privacy Policy, the Notice & Takedown page, and any order form or written agreement we may execute with you, are the entire agreement between us regarding the Service. They supersede prior agreements and understandings.

Headings. Section headings are for convenience and do not affect interpretation.

16. Contact

Whitescale Labs LLC doing business as Oakrift Email: legal@oakrift.com Mail: 390 NE 191st St STE 47651, Miami, FL 33179